Returns & Refund Policy

We stand by the quality of our GLP-1 Powder Drink and want every customer to be satisfied with their purchase. Please read our returns policy carefully before ordering.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a refund within 30 days of the delivery date.

Eligibility for Refunds

To qualify for a refund:

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  The request must be made within 30 days of receiving your order.
  
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  Only one unit per customer may be refunded under our money-back guarantee.
  
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  To prevent misuse, empty or fully consumed products are not eligible for return. We accept returns only on items that are unopened or lightly used (less than 30% consumed).
  
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  Proof of purchase (order number or receipt) is required.
  

Non-Returnable Items

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  Products purchased through unauthorized resellers.
  
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  Items received as free samples, gifts, or promotional offers.
  
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  Orders exceeding one unit per product (bulk orders are final sale).
  

Return Process

1. 
   Contact our support team at Oliveredge571@gmail.com with your order number and reason for return.
   
2. 
   Our team will provide you with a return authorization and shipping address.
   
3. 
   Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
   
4. 
   Once your return is received and inspected, we will notify you by email regarding the status of your refund.
   

Refunds

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  Approved refunds will be processed to your original payment method within 5–10 business days.
  
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  Shipping charges are non-refundable.
  

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will replace the item at no additional cost.

Privacy Policy

This Privacy Policy describes how Verdura (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit the Site, we may collect the following information:

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  Personal Information: name, billing/shipping address, payment details, email address, and phone number.
  
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  Order Information: products purchased, order numbers, delivery details.
  
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  Device Information: IP address, browser type, cookies, and usage data.
  

2. How We Use Your Information

We use your information to:

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  Process and fulfill your orders.
  
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  Communicate with you about your purchase, promotions, or updates.
  
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  Screen orders for potential risk or fraud.
  
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  Improve and optimize our Site and customer experience.
  

3. Sharing Your Information

We do not sell your personal information. We may share it with:

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  Service Providers (e.g., payment processors, shipping partners).
  
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  Legal Authorities if required by law.
  
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  Marketing Platforms (e.g., email marketing, analytics) only with your consent.
  

4. Cookies and Tracking

We use cookies and similar technologies to:

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  Remember your preferences.
  
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  Enable secure checkout.
  
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  Measure performance and marketing effectiveness.
  

You can manage cookies in your browser settings.

5. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws, including:

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  Accessing the data we hold about you.
  
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  Requesting corrections or deletions.
  
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  Opting out of marketing communications at any time.
  

To exercise these rights, contact us at: oliveredge571@gmail.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., for tax, accounting, or legal obligations).

7. Security

We implement reasonable safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.